FAQ

We are available to you every work day from 9:00 to 17:00 EST.

Payment can be processed in CAD as well as in USD.

You can use MasterCard, Visa, American Express, and Wire Transfer for payment.

The shipping cost varies based on order details such as location and quantity. Contact us for specific estimation. 

If this is the case, our customer service can help provide a product even if you can’t find it elsewhere. Contact us with the details.

We try our best to give you the lowest prices. If you find a lower price elsewhere, please let us know, and we will see what we can do in order to provide you with a better offer. 

Yes, you can return articles in the following cases:

  • Wrong products were shipped
  • Misplaced ordered¬†
  • Products damaged in transportation

Contact us, and you will receive approval to return the supplies.

The delivery time depends on your location. The average shipment period is within 2-5 days.